Terms of service
These terms outline the rules and expectations for using the Divine Aroma website and placing orders through our store.
Ordering and payment
By placing an order, you agree that the information provided is accurate and complete. Payments are processed securely through our payment partners.
We reserve the right to refuse or cancel orders when necessary, including suspected fraud or inventory issues.
Shipping and delivery
Orders typically ship within 2 to 3 business days. Delivery dates are estimates and may vary based on carrier delays or weather conditions.
Returns and replacements
If your item arrives damaged, contact us within 7 days of delivery and we will arrange a replacement or refund.
Unused items can be returned within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the item arrived damaged.
Product use and safety
Please follow all candle safety instructions. Keep burning candles attended, away from drafts, and out of reach of children and pets.
Intellectual property
All site content, photography, and branding are the property of Divine Aroma and may not be used without permission.
Contact
For questions about these terms, email us at:
contact@divinearoma.com